Privacy Policy

Welcome to Mubarakiya.ae (the “Website”), operated by Mubarakiya Real Estate (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when using our website, including but not limited to:

Personal Identification Information: such as your name, email address, phone number, and mailing address.
Property Inquiry Details: any details you submit when inquiring about properties or services.
Payment Information: if applicable, when you make payments or bookings through the website.
Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
Communication Data: any messages or correspondence you send to us via contact forms, email, or chat.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide real estate services.
Process transactions, bookings, and payments.
Improve our website, products, and services.
Send you marketing communications and updates (only if you have opted in).
Comply with legal obligations and protect our rights.
Prevent fraudulent activities and maintain security.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies help us:

Remember your preferences.
Understand website usage to improve our services.
Deliver personalized content and advertisements.

You can manage or disable cookies via your browser settings, but note that some features of the website may not function properly without them.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

Trusted service providers and partners who assist us in operating the website and delivering services (e.g., hosting providers, payment processors).
Government authorities or law enforcement if required by law or to protect our rights.
Other third parties only with your explicit consent.5. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications at any time.
Object to or restrict certain data processing.
Request data portability.
Lodge a complaint with a data protection authority.

To exercise your rights, please contact us at the details below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of the website after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Mubarakiya Real Estate
Office #8, Building #8, Mina Al Arab
Ras Al Khaimah, UAE
Phone: +971 7 2431000
Email: info@mubarakiya.ae

Thank you for trusting Mubarakiya Real Estate with your information. Your privacy matters to us.